TECHNICAL SUPPORT

Support Ticket: Complete form below

Phone: 201-719-5205

Ticketing system, FAQs, Troubleshooting guides.

Support Options

Choose the method that works best for you:

Phone: 1-201-719-5205 Mon-Fri: 9 AM – 6 PM EST

Ticketing System: Submit a Support Ticket (Complete the form below)

Frequently Asked Questions (FAQs)

Microsoft 365 & Azure Support

Q: How do I reset a user’s password?

A: Use the Microsoft 365 Admin Portal or contact us for assistance.

Q: My Azure VM is down. What should I do?

A: Check the Azure Status Dashboard first. If the issue persists, submit a ticket.

Service Level Agreement (SLA)

Response Time: 1 business day for emails/tickets.

Resolution Time: 2–3 business days for non-critical issues.

Security & Confidentiality

Your data is secure. All support interactions adhere to our Privacy Policy and Microsoft’s compliance standards.

Tech Support Form